Return Policy

Every item you order from The Merrier Home is printed for you on-demand by hand. That’s what distinguishes us from other e-commerce retailers. Returns aren’t put back on our shelves, as we can’t resell them. But we want to make sure you’re 100% satisfied with your order. This is why you can rely on our fair return policy.

30-day Return Guarantee

Simply return your product within 30 days of your receipt date. If it doesn’t fit, you find a problem with the quality or craftsmanship, or you don’t like it, just let us know. As a print-on-demand provider, we can offer you the following return options:

• Exchange for a replacement product
• Exchange for a voucher. Can be redeemed towards your next order

Refunding the purchase price is possible as long as you didn’t customize the product yourself. NOTE: You MUST contact our company before making any returns in order to receive credit. Unauthorized returns will not be applied to your account.

What about return shipping costs?

As a small company, we have to do our best to avoid unnecessary expenses. If your order value was $50 or more, The Merrier Home will cover the return costs. Please always contact our service team before returning anything. In many cases, we find a solution that avoids sending packages back and forth unnecessarily. In some cases, we will simply forego the return and ship a new item to keep costs down.

What happens to returns?

Every item you order from us is unique. Nevertheless, returns and returned goods do not end up in the dustbin with us.

• Donation: The Merrier Home donates new goods from returns for charitable purposes, such as charities or even directly to families in need.
• Recycling and further processing: What we are not allowed to donate due to legal regulations (including personal designs or company logos), we hand over to a recycling company. These articles are also given a second life, e,g. as protective insulation wool.